Breathing new life

repair options

Sometimes after extended or everyday wear our necklaces or bracelets can break. It is our belief that when one of our necklaces or bracelets breaks, you no longer need the energies of that particular gemstone. And this is a good time to reflect on the shifts that have taken place in your life.

However, if you still want to wear the gemstone, we will gladly repair it.

*If your item breaks within 90 days of purchase, which should not happen, please contact our Customer Care.

repair process

1. Purchase a SoulKu REPAIR SERVICE

2. Ship your item to us

We will not provide a shipping label or envelope to ship your item to us.

SoulKu Repairs
70 Hazel Mill Rd.
Asheville, NC 28806

3. Once your item is received at our studio, we will make the necessary repairs, such as restringing, adding new sterling silver hardware, etc. using the current design standards.

4. Once everything is completed, we will ship your repaired item back to you!

Contact Care team with any questions