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    Breakage:

    If you’ve had your necklace for a short time and it breaks (know that we’re sorry-as that’s not supposed to happen!) contact us via email at orders@soulku.com. You will need to ship the broken necklace to us and we will happily fix or replace the necklace.  Ship your broken necklace to:

    SoulKu
    74 Manetta Road

    Asheville, NC 28804

    Sometimes, after long wear, our Soul-full of LIGHT necklaces or our Intention necklaces will break. It is our opinion that when one of our necklaces break, that you no longer need the energies of that particular stone. It is a good time to reflect on the shifts that have taken place in your life.

    If, however, you feel you absolutely still want to wear the stone we will re-string the necklace for you, with new sterling silver hardware for a $7 charge. This covers the cost of materials, labor and shipping.

    CLICK HERE TO PURCHASE A SOULKU REPAIR PACKAGE

    Then ship your broken necklace and a check made out to SoulKu to:

    SoulKu
    74 Manetta Road

    Asheville, NC 28804

    Please send us an email to let us know it’s coming at customercare@soulku.com